THIS RENTAL AGREEMENT IS BETWEEN: THE OPERATOR (Amie Dunlop Camper Hire) and THE HIRER (You)

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YOUR CONTRACT WITH THE OPERATOR​

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By taking the hire vehicle you are accepting these terms and conditions. Please read this agreement carefully. If there is anything you do not understand or do not agree with please ask.

 

BOOKING CONFIRMATION AND PAYMENT

An initial deposit is required to confirm the booking, this enters you in to a binding contract for the hire. The balance of your hire price is payable four weeks prior to the start date of your hire, or at the time of booking if you book less than four weeks from the start date of your hire. Any documentation you are requested to provide by the Operator must be received four weeks prior to the start date of your hire or within two days of booking if less than four weeks from the start date of your hire. Failure to provide full payment and documents as above will result in the booking being cancelled and the loss of your deposit in line with the cancellation table. Drivers must be aged between 25 and 75 years of age and have had a full driving licence valid for the relevant vehicle for at least two years prior to the commencement of the hire. Drivers who passed their test after 1996 are restricted to the weight of motorhome they can drive, 3500kg. Drivers must be free of endorsements on their licence except for minor parking offences or speeding offences. 2 x 3 point convictions accepted, 1 x 6 point and above are not accepted. No more than 1 fault or outstanding incident/claim in the last 3 years is permitted. Taking the motorhome abroad is not permitted.

CANCELLATIONS

All cancellations must be notified in writing to the Operator, but please call the Operator immediately to inform them as this will improve the chances of re-hiring the motorhome. Cancellation cost will be 60% of the hire price within the last four weeks, 80% cost within one week and 100% of the hire is due within one day. Covid-19 – we are offering an additional cancellation policy due to the uncertainty surrounding Covid 19. If restrictions are announced within 7 days of the hire start date then it is possible for the Hirer to cancel within 24 hours for a full refund.

COLLECTION AND DELIVERY TIMES

Unless otherwise agreed with the Hirer, the camper will be available on the day of hire from the agreed location at a pre-arranged slot of 2pm and must be delivered back to the agreed location no later than 11am on the last day of hire. Please allow 1 hour for handover of the vehicle on collection day and up to 1 hour on return of the vehicle for post inspection and for you to empty your belongings if needed. Vehicles must be returned clean, in the same condition as received on handover and with the toilet emptied, waste water emptied and a full tank of fuel, if this isn’t the case then a charge will be made.

EARLY COLLECTIONS prior to the above time slots may be possible subject to availability.

LATE RETURNS can have a significant impact on the next hire. If you fail to return the motorhome  by

 

11am you will be liable to an extra charge fee of £30 per hour. There are no refunds for campervans returned early. Should you require to return the motorhome after 11am, a pre-arranged later time may be possible subject to availability and advance pre booking only. Bearing in mind vehicles need to be cleaned, maintained & ready for collection for the next hirer, hence an 11am latest return time, if you feel you may need extra time for your journey back to our base especially when travelling on longer journeys and including time to re-fuel then we advise booking an extra day’s hire at time of booking to guarantee the vehicle for the travelling time required and to avoid late return charges.

AVAILABILITY

Occasionally motorhomes are not available as agreed, which is almost always due to events beyond the motorhome operator’s control (see below). If your booking has to be cancelled (which the motorhome operator has the right to do) the Operator, will offer you the choice of an alternative campervan or, if no suitable replacement is available, provide a full refund of all monies you have paid for your booking.

EVENTS BEYOND THE OPERATOR’S CONTROL

Unfortunately, events beyond the campervan operator’s control occasionally affect bookings. When reference is made to such events in these Conditions of Hire, this means any event(s) or circumstance(s) which the campervan operator could not, even with all due care, foresee or avoid.​

 

 

SUITABLE PERSONS​

The motorhome operator has the right to refuse to hand over a motorhome to any person who, in the reasonable opinion of the motorhome operator, is not suitable to take charge. In such cases, all hire charges paid will be refunded in full but the motorhome operator has no further liability. We do not allow hen or stag doo’s.

PETS​

The acceptance of pets in the campervan is strictly forbidden unless already agreed with the Operator.

SMOKING

​The acceptance of smoking in the motorhome is not allowed, any infringement will incur a cleaning cost of £500.

BED LINEN AND TOWELS

Bed linen, pillows and towels are not provided with the motorhome as standard. If you specifically require these items or are travelling from aboard please enquire about availability. 

RENTAL PERIOD

You will have the vehicle for the rental period shown in the agreement. If you do not bring the vehicle back on time before 11am you are breaking the conditions of this agreement and may invalidate the insurance.

YOUR RESPONSIBILITIES

• You must look after the vehicle and the keys to the vehicle.

• You must always lock the vehicle when you are not using it, and use any security device fitted to or supplied with the vehicle.

• You must always protect the vehicle against bad weather which can cause damage.

• You must make sure that you use the correct fuel.

• You are responsible for any damage to the vehicle caused by hitting low level objects, such as bridges or low branches.

  • You must not sell, rent or dispose of the vehicle or any of its parts.

  • You must not give anyone any legal rights over the vehicle.

  • You must not let anyone work on the vehicle without the Operator’s permission.

  • If the operator does give you permission, you will only receive a refund if you have a receipt for the work.

  • You must let the operator know as soon as you become aware of a fault in the vehicle.

  • You must bring the vehicle back to the place agreed, at the time agreed and remain responsible for the vehicle until this time.

  • The operator must see the vehicle to check that it is in good condition.

  • You will have to pay for repairs if: The vehicle needs more than our standard valeting (cleaning) inc upholstery, furniture & floors or you have damaged the vehicle, inside or out.

  • Before you bring back the vehicle you must check that you have not left any personal belongings in the vehicle. You are responsible for any loss or damage to the campervan including that caused by neglect, misuse, accident or not your fault. If the hirer is found to have damaged the vehicle through negligence, and/or no other vehicle was involved, the hirer will be responsible for FULL RECTIFICATION COSTS.

CONDITIONS FOR USING THE VEHICLE

• • Use the vehicle for hire or reward (no delivery of goods);

  • Use the vehicle for any illegal purpose;

  • Drive on any roads/surface other than sealed tarmac or hardstanding/solid ground;

  • Use the vehicle for racing, pace making, testing the vehicle’s reliability and speed or teaching

    • meone to drive;

  • Drive on beaches or bogged grass/fields or submerse in water or saltwater;

  • Use the vehicle while under the influence of alcohol or drugs;

  • Drive the vehicle outside England, Scotland and Wales, unless we have given you written permission;

  • Overload the vehicle;

  • Carry on board any fireworks, corrosive or flammable products, gases and hazardous liquids;

  • Hide or conceal any damage that has occurred by yourself to any part of the vehicle especially in instances where damage may not be instantly visibly obvious e.g. undercarriage

 

• The total number of people that can be carried in the vehicle is limited to the total number of seatbelts fitted. This is a legal requirement – you must not carry anyone that is not using a seatbelt.

 

CHARGES

1. • The rental and any other charges we work out according to this agreement.

   • A charge for any loss or damage to the motorhome including that caused by neglect, misuse, accident or not your fault, subject to the cover provided by the hire insurance.

   • You must empty the toilet cassette at the end of the hire period. There is a £50 charge for un- emptied cassettes. (if required)

   • A refuelling service charge if you have used, and not replaced, more fuel than was supplied originally. The charge is based on the cost of the fuel plus £25.

   • Gas is included, but should you need to replace an empty bottle during the course of your hire, this is your responsibility.

   • All fines and costs (including court costs) for parking, traffic or other offences, congestion charges, (including any costs which arise if the vehicle is clamped). You must pay the appropriate authority any fines and costs if and when the authority demands this payment. If you do not, you will be responsible to pay any costs and reasonable administration charges which arise when the Operator deals with these matters.

   • Any charges arising from Customs and Excise or Immigration Authorities seizing the vehicle, together with a loss-of-income charge while the Operator cannot rent out the vehicle, if and when the Operator demands this payment.

   • Any published or agreed rates for delivering and collecting the vehicle

   • Interest which will be added every day to any amount you do not pay on time, at the rate of 8% a year above the base lending rate of Barclays Bank from time to time.

   • Value added tax and all other taxes on any of the charges listed above, as appropriate. You are responsible for all charges, even if you have asked someone else to be responsible for them.

   • Any other fees/charges inc costs incurred by the Operator as a result of breach of these terms & conditions.

   • Daily rental period costs for loss of hire, if a vehicle is off hire for accident repairs as a result of damage by you.

   • The campervan will be clean on collection and we expect it to be in the same condition on return. A cleaning fee of £40 will be deducted from the security deposit so we can have the van cleaned and ready for the next hire.

THE HIRE INSURANCE

​The motorhome is insured for the period of the hire (except in the event of negligence) see a copy of the insurance policy is available from the Operator on request.

WHAT TO DO IF YOU BREAK DOWN

​No responsibility can be accepted by the Operator for any loss or damage or expense which occurs as a result of any defect or breakdown unless it is due to a proven reason of the operator’s failure to adequately maintain the motorhome in a fit state and condition. If you do breakdown you should. Contact the breakdown service that covers the vehicle and inform your operator immediately – details in the vehicle.

WHAT TO DO IF YOU HAVE AN ACCIDENT

​No responsibility can be accepted by the Operator for any loss or damage or expense which occurs as a 
result of any accident. If you have an accident you must not admit responsibility. You should get the names and addresses of everyone involved, including witnesses. You should also:
    Make the vehicle secure
    If appropriate and safe to do so take photographs
    Tell the police straight away if anyone is injured or there is a disagreement over who is responsible; and contact us after the emergency services.
    You must produce an accident report sending one copy to us,​

WINDSCREENS AND TYRES

You are responsible for any damage to windscreens and windows, punctures or other damage to tyres during the period of the hire. Where possible it should be repaired or replaced as appropriate with genuine manufacturer’s parts, and paid for by you at the time. You should contact the operator to seek instructions before carrying out the repair. Failing this, an amount will be deducted from your deposit against damages for the cost of the repairs.

INFORMATION

If you break the agreement we can give the information you have provided to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), who can pass it on to any of its members for any purpose stated in the Data Protection Act 1998.

ENDING THE AGREEMENT

• If you are a consumer we will end this agreement straight away if we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We will also end this agreement if you do not meet any of the conditions of this agreement.

• If you are a company, we will end this agreement straight away if:

  • You go into liquidation;

  • You call a meeting of creditors;

  • We find out that your goods have been taken away from you until you pay off your debts;

  • You do not meet any of the conditions of this agreement

• If we end the agreement it will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim extra costs from you if you do not meet any of the conditions of this agreement. We can repossess the vehicle and charge you if we do this.

GOVERNING LAW

​This agreement is governed by the laws of the country in which it is signed. Any dispute may be settled in the courts of that country.

FULL TERMS & CONDITIONS​

Full terms & conditions can be obtained upon request from the Operator.
It is strongly recommended that you take out your own personnel travel insurance policy as you would for any holiday to cover all eventualities as the Operator does not cover this on their insurance

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